• Let’s face it: Most professionals don’t have the gumption to point out to their boss habits that are killing morale, draining productivity, ...
    12 Communication Habits to Be...
    By Dianna Booher
    February 23rd, 2017

    Women in the Work Place
  • According to a PEW poll, 90 percent of the world’s smartphone users say their phone is their “constant companion.” And 96 percent say they “...
    4 Signs You Need to Power Dow...
    By Dianna Booher
    December 22nd, 2016

    Women in the Work Place
  • Last week’s blog addressed “What Older Employees Can Learn From Young Executives.” Granted, all five characteristics represent generalizati...
    4 Things Young Managers Can L...
    By Dianna Booher
    July 27th, 2017

    Women in the Work Place, The Creative Life
  • “Given such a lack of respect from both sides of the current political environment and the seeming lack of it through Facebook postings, I’m wond...
    What Does “Respect” Mean ...
    By Dianna Booher
    October 27th, 2016

    GraceTalk, Women in the Work Place
  • Communication shouldn’t be that difficult. After all, you do it almost every waking hour. If you’re not on social media, you’re on the phone. If...
    10 Communication Productivity ...
    By Dianna Booher
    January 05th, 2017

    Women in the Work Place, The Creative Life
  • I recently posted this note on my Facebook page:  He: "I'll try and call before the weekend."  Me: (thinking) "He'll try TO call before the weekend." ...
    10 Grammar Mistakes That Drive...
    By Dianna Booher
    October 20th, 2016

    Women in the Work Place
  • A recent renovation in our home due to a water leak became almost a 4-month, full-time job for my husband.  Sharing some of the customer-service sna...
    10 Lessons Learned in Survivin...
    By Dianna Booher
    October 01st, 2015

    Women in the Work Place
  • Natalie looked distraught as she waited at the end of the line for me to finish shaking hands with other audience members. “I know you’ve got to c...
    10 Signs Your Boss Doesn’t L...
    By Dianna Booher
    April 23rd, 2015

    Women in the Work Place
  • The current buzz word “thought leader“ captures clout for those who stand out in the industry. But for years in other organizations or communi...
    10 Things That Reveal How Lead...
    By Dianna Booher
    October 22nd, 2015

    Women in the Work Place
  • Since moms get blamed for so many things that go wrong in the world, we might as well point an accusatory finger at them for the poor communication ...
    10 Things Your Mom Should Have...
    By Dianna Booher
    April 14th, 2016

    Women in the Work Place
  • Whether it takes 7 seconds or 17 minutes to make a first impression, people always seem astonished at what idiosyncrasy causes the gut reaction. That...
    10 Tiny Things That Create Big...
    By Dianna Booher
    September 14th, 2017

    Women in the Work Place
  • You’ve read about the survey that reports people fear speaking in public more than death, along with all the advice about how to overcome nervousnes...
    10 Ways Leaders Use Fear in Te...
    By Dianna Booher
    March 19th, 2015

    Women in the Work Place
  • Most people have their mind made up about everything—politics, social issues, business decisions, marriage, religion, the Scriptures. Just ask them....
    10 Ways to Get Your Point Acro...
    By Dianna Booher
    April 09th, 2015

    Women in the Work Place
  • Are you writing an important email? A lengthy sales report? A big proposal? A presentation or speech script?  A book proposal or manuscript? Wha...
    10 Ways to Overcome Writer’s...
    By Dianna Booher
    June 02nd, 2016

    Women in the Work Place, The Creative Life
  • For most entrepreneurs and professionals who want to establish their credibility or promote their services, the question is no longer “Should I writ...
    10 Ways to Write a Quality Boo...
    By Dianna Booher
    April 30th, 2015

    Women in the Work Place
  • The holiday season is the time of year that things turn romantic. If that’s not happening in your relationship, consider these habits that either k...
    20 Communication Habits That W...
    By Dianna Booher
    December 29th, 2016

    GraceTalk, Women in the Work Place
  • A great turn of phrase grabs my attention and tickles my thoughts for hours. If you’ve read any of my books, then you know that I sprinkle them libe...
    20 Favorite Communication Quot...
    By Dianna Booher
    May 07th, 2015

    Women in the Work Place
  • Time: You can’t borrow it, buy it, or bottle it.  Most everyone wants and needs more of it to get their work done and to enjoy their play. So h...
    20 Ways Poor Communication Is ...
    By Dianna Booher
    March 31st, 2016

    Women in the Work Place
  • When people walk into my kitchen, their eyes always immediately go to a large centerpiece of colorful teapots arranged in the center of my granite...
    3 Common Myths About Professio...
    By Dianna Booher
    September 08th, 2016

    Women in the Work Place
  • Randomness terrifies people. In a world where someone can walk into a shopping mall and open fire on hundreds of innocent people, where jobs disappea...
    3 Common Sense Tips to Communi...
    By Dianna Booher
    January 29th, 2015

    Women in the Work Place
  • In the early days, I definitely made my share of bad hires: The employee who stole equipment. The salesperson who never made a sale. The woman who c...
    3 Interview Questions to Hire ...
    By Dianna Booher
    June 22nd, 2017

    Women in the Work Place
  • Leadership—or the lack of it—has been the theme of the last decade. From political pundits, to convention keynoters, to sports team coaches, eve...
    3 Things Leadership Is NOT
    By Dianna Booher
    September 24th, 2015

    Women in the Work Place
  • Many people today talk about leadership who’ve never led anything more complex than a junior high marching band. They offer this or that principle a...
    3 Things You Can Learn From Le...
    By Dianna Booher
    July 31st, 2014

    Women in the Work Place
  • Many employees have “come and gone” during my three decades as CEO of a small business—interns graduate, professionals move across country wit...
    3 Things You Should Say Before...
    By Dianna Booher
    September 15th, 2016

    Women in the Work Place
  • 3 Ways to Disagree Without Sounding Disagreeable Good leaders can develop bad habits. With careless phrasing, they can give the impression that other...
    3 Ways to Disagree Without Sou...
    By Dianna Booher
    January 08th, 2015

    Women in the Work Place
  • “Your check is in the mail” and “Don’t call us; we’ll call you” have become laugh-lines for comedians. But other such comments from real c...
    4 Customer Comments That May N...
    By Dianna Booher
    November 13th, 2014

    Women in the Work Place
  • Bernie Madoff bilked investors of their life savings, pulling off the biggest fraud to date in US history. Charles Ponzi put “Ponzi schemes” ...
    4 Persuasion Techniques to Hel...
    By Dianna Booher
    August 25th, 2016

    Women in the Work Place
  • A leaking water pipe inside our house recently caused damage that entailed major renovations. As the various work crews came in and out over the nex...
    4 Things Business Presenters C...
    By Dianna Booher
    September 10th, 2015

    Women in the Work Place
  • A basketball team that can work the ball down the court and dunk it play after play is a beautiful thing. A family that laughs together whether they ...
    4 Tips to Tie a Team Presentat...
    By Dianna Booher
    January 22nd, 2015

    Women in the Work Place
  • As a leader, you’ve probably asked your team dozens of times, “Do you understand?” But I’ll wager you’ve rarely have had anyone respond, ...
    4 Ways Leaders Make Their Comm...
    By Dianna Booher
    November 16th, 2017

    Women in the Work Place
  • Attend any industry conference and you’ll find a motivational speaker talking about the importance of a positive outlook. You may even take home ...
    4 Ways Positive Communication ...
    By Dianna Booher
    July 06th, 2017

    Women in the Work Place
  • Attend any industry conference and you’ll find a motivational speaker talking about the importance of a positive outlook. You may even take home ...
    4 Ways Positive Communication ...
    By Dianna Booher
    July 13th, 2017

    Women in the Work Place, The Creative Life
  • My husband’s Granny Jordan lived to be ninety without a broken bone. But that’s not to say she didn’t fall often. Whether she had an equilibri...
    4 Ways to Be a Witty Conversat...
    By Dianna Booher
    August 13th, 2015

    Women in the Work Place
  • No matter the topic, there’s always the flip-side. Politics? The liberal view versus the conservative view. Religion? Scores of interpretations. H...
    5 Communication Practices Tout...
    By Dianna Booher
    August 24th, 2017

    Women in the Work Place
  • You may have had your share of bad experiences with salespeople—as I have. But my recent interaction with Martin made the past pale by comparison. ...
    5 Dumb Things Smart Salespeopl...
    By Dianna Booher
    September 18th, 2014

    Women in the Work Place
  • During an election season or a corporate crisis, the word “leadership” is used probably more than any other—as a prescription for better governm...
    5 Leadership Rules That Always...
    By Dianna Booher
    November 10th, 2016

    Women in the Work Place