• I’m guessing not a week passes that you don’t need to persuade someone to do something or change something. Just this week, my persuasive commun...
    Popular Quotations on Persuasi...
    By Dianna Booher
    June 25th, 2015

    Women in the Work Place
  • Leaders want to make their mark on operations, stamp their philosophical footprint on minds, leave their legacy on hearts and in hallways.  They hope...
    5 Lines Employees Hate to Hear...
    By Dianna Booher
    June 18th, 2015

    Women in the Work Place
  • Is my sensor out of whack, or are people becoming less civil toward each other? It’s irritating enough when you receive the rude treatment as a cus...
    Rudeness Alert: 16 Things That...
    By Dianna Booher
    June 11th, 2015

    Women in the Work Place
  • Janet wore a smile from the nose down; her eyes bore daggers. If I offered a Friday afternoon off for having finished a big project early, she “wish...
    5 Ways to Communicate With a P...
    By Dianna Booher
    June 04th, 2015

    Women in the Work Place
  • Sooner or later, either passion, generosity, or selfishness will push you to review someone’s book.Passion:  You either love or hate the book so...
    Write a Book Review That Helps...
    By Dianna Booher
    May 21st, 2015

    Women in the Work Place
  • There’s nothing like 1300 women trying to change seats quickly in a large auditorium to create a little disruption—and disgruntle more than a few....
    Perspective Leads to Negotiati...
    By Dianna Booher
    May 14th, 2015

    Women in the Work Place
  • A great turn of phrase grabs my attention and tickles my thoughts for hours. If you’ve read any of my books, then you know that I sprinkle them libe...
    20 Favorite Communication Quot...
    By Dianna Booher
    May 07th, 2015

    Women in the Work Place
  • For most entrepreneurs and professionals who want to establish their credibility or promote their services, the question is no longer “Should I writ...
    10 Ways to Write a Quality Boo...
    By Dianna Booher
    April 30th, 2015

    Women in the Work Place
  • Natalie looked distraught as she waited at the end of the line for me to finish shaking hands with other audience members. “I know you’ve got to c...
    10 Signs Your Boss Doesn’t L...
    By Dianna Booher
    April 23rd, 2015

    Women in the Work Place
  • As a manager, your hear questions every day. Some serious; some trivial. “What do you hear about the merger plans?” “Is our budget being cut?”...
    The ONE Question Managers Must...
    By Dianna Booher
    April 16th, 2015

    Women in the Work Place
  • Most people have their mind made up about everything—politics, social issues, business decisions, marriage, religion, the Scriptures. Just ask them....
    10 Ways to Get Your Point Acro...
    By Dianna Booher
    April 09th, 2015

    Women in the Work Place
  • Tom’s an articulate physician, totally able to speak his mind and express a strong point of view. But when he repeatedly says “between you and I,...
    Don’t Let These 5 Confusing ...
    By Dianna Booher
    April 02nd, 2015

    Women in the Work Place
  • You’ve read about the survey that reports people fear speaking in public more than death, along with all the advice about how to overcome nervousnes...
    10 Ways Leaders Use Fear in Te...
    By Dianna Booher
    March 19th, 2015

    Women in the Work Place
  • With fewer and fewer of us talking and more and more of us writing, it pays to write well and fast. Here’s how to avoid some common mistakes as you ...
    The Top 5 Writing Mistakes
    By Dianna Booher
    March 19th, 2015

    Women in the Work Place
  • If you intend to influence others, consider the backstory as the context—and the gateway––for your communication. Webster’s defines backstory ...
    Communicate Your Backstory to ...
    By Dianna Booher
    March 12th, 2015

    Women in the Work Place
  • The latest corporate scandal, a politician’s illicit affair, or the professional athlete’s arrest—all give us a good deal of practice in identif...
    Does Your Body Language Create...
    By Dianna Booher
    March 05th, 2015

    Women in the Work Place
  • Keith, the president of a Fortune 500 company, called with an intriguing assignment—one that I’ve never been asked to repeat anywhere else, but on...
    Does Your Writing Reveal Secre...
    By Dianna Booher
    February 26th, 2015

    Women in the Work Place
  • Walking loosens the tongue. Think back to your childhood. Do you remember any long walks with grandparents, aunts, or uncles when you bonded as you b...
    Leader, Go Take a Hike—Serio...
    By Dianna Booher
    February 19th, 2015

    Women in the Work Place
  • For all the hoopla about how companies love their customers, it’s just trash talk. I’m convinced that 95 out of 100 organizations don’t care abo...
    5 Ways You May Be Cutting Off ...
    By Dianna Booher
    February 12th, 2015

    Women in the Work Place
  • The president wanted to hit a grand slam at his first all-hands meeting with employees watching the broadcast from around the world. Obviously, engagi...
    Are You Telling Stories or Ane...
    By Dianna Booher
    February 05th, 2015

    Women in the Work Place
  • Randomness terrifies people. In a world where someone can walk into a shopping mall and open fire on hundreds of innocent people, where jobs disappea...
    3 Common Sense Tips to Communi...
    By Dianna Booher
    January 29th, 2015

    Women in the Work Place
  • A basketball team that can work the ball down the court and dunk it play after play is a beautiful thing. A family that laughs together whether they ...
    4 Tips to Tie a Team Presentat...
    By Dianna Booher
    January 22nd, 2015

    Women in the Work Place
  • Be Brief or Be Dismissed: 6 Best Practices Leaders think strategically, understand the critical link between focus and clarity, and appreciate the va...
    Be Brief or Be Dismissed: 6 Be...
    By Dianna Booher
    January 15th, 2015

    Women in the Work Place
  • 3 Ways to Disagree Without Sounding Disagreeable Good leaders can develop bad habits. With careless phrasing, they can give the impression that other...
    3 Ways to Disagree Without Sou...
    By Dianna Booher
    January 08th, 2015

    Women in the Work Place
  • Are Your Business Presentations Like Casseroles? Growing up, my pre-teen kids never liked casseroles. “Things all run together,” my daughter comp...
    Are Your Business Presentation...
    By Dianna Booher
    December 18th, 2014

    Women in the Work Place
  • Can You Measure Good Judgment? You’ve no doubt watched someone do something stupid and wondered about their common sense. Like resigning a good job...
    Can You Measure Good Judgment?...
    By Dianna Booher
    December 04th, 2014

    Women in the Work Place
  • “I just call it like I see it.” “I’m not a touchy-feely person.” “I don’t beat around the bush; I just let the chips fall where they m...
    Are You a Bold or Blunt Commun...
    By Dianna Booher
    December 11th, 2014

    Women in the Work Place
  • The airlines and I have more than millions of miles in common at Thanksgiving.  The airlines are grateful, because the day before Thanksgiving is t...
    Who Do You Need to Thank This ...
    By Dianna Booher
    November 27th, 2014

    Women in the Work Place
  • Do Manners Still Matter If You’re the Leader? We are at our best with those random acts of kindness to strangers. Coworkers and family members don...
    Do Manners Still Matter If You...
    By Dianna Booher
    November 20th, 2014

    Women in the Work Place
  • “Your check is in the mail” and “Don’t call us; we’ll call you” have become laugh-lines for comedians. But other such comments from real c...
    4 Customer Comments That May N...
    By Dianna Booher
    November 13th, 2014

    Women in the Work Place
  • Words can change lives, careers, and organizations forever. Because of words, leaders have fallen. Businesses have gone bankrupt. Wars have killed tho...
    Your Potential To Be Profound ...
    By Dianna Booher
    November 06th, 2014

    Women in the Work Place
  • It’s rare these days for Hollywood to turn out a movie without obscenities. Ditto for publishers to push a novel to the public without the same lang...
    Why Profanity Bombs As a Commu...
    By Dianna Booher
    October 30th, 2014

    Women in the Work Place
  • Whether you’re talking football, engineering, or accounting, you’ve seen the best and brightest make big mistakes.  Fumbles, crashes, bloopers...
    6 Things the Best Speakers NEV...
    By Dianna Booher
    October 23rd, 2014

    Women in the Work Place
  • You may have had your share of bad experiences with salespeople—as I have. But my recent interaction with Martin made the past pale by comparison. ...
    5 Dumb Things Smart Salespeopl...
    By Dianna Booher
    September 18th, 2014

    Women in the Work Place
  • Excessive talking can be dangerous to your business and your life. Tongue-wagging may not send you to the ER with heart-palpitations, blot clots, or c...
    Excessive Talking Can Be a Kil...
    By Dianna Booher
    September 04th, 2014

    Women in the Work Place
  • Life coaches and personal trainers seem to be the new status symbol these days.  From corporate CEOs to the nineteen-year-old French student, every...
    5 Reasons You Need a Coach at ...
    By Dianna Booher
    August 28th, 2014

    Women in the Work Place